Gopinandan Biswal

Years of Experience in Salesforce Administrator Training

2

Teaching Experience in detail in Salesforce Administrator Training

Introduction • Introduction to Cloud Computing o What is Cloud Computing o Advantages o Layers – Client, Application(Software as a Service (SaaS)), Platform (platform as a service (PaaS)), InfraStructure(infrastructure as a service” (IaaS)), Server • Introduction to Salesforce Admin o What is Salesforce Admin.com o Advantages o Products and Services ? Customer Relationship Management(CRM) – Salesforce Admin CRM and other CRM ? The Sales Cloud ? The Service Cloud ? Force.com Platform ? AppExchange ? Configuration Introduction to Force.com Platform • Registering Developer Edition with Salesforce Admin.com • Standard applications • Standard Tabs • Standard Objects and relationships, Links • Setup page – Personal Setup, Application Setup and Administration Setup Personal Setup • Personal Information • Change Password • Reset my security Token • Change My Display • Grant Login Access • Calendar Access • Reminders • Email Settings Designing Applications on Force.com – I • Creating new application • Creating Custom objects • Creating Tabs – Custom Tabs, Web tabs • Adding text ,Currency,Checkbox,Date fields • Creating Picklists • Field Dependencies Designing Applications on Force.com – II • Encrypted fields, field help, and field history tracking • Use master detail, lookup, and many-to-many Relationships • Custom button and links Creation • Rollup Summary field Designing Applications on Force.com – III • Develop custom formulas o Use the vlookup, regex, ischanged, isnew, and priorvalue functions to build business processes • Validation Rules – Creating rule by applying formulas • Payelayouts – Payelayout Editor,Grouping fields into New Section, adding spece between Fields, Editing Field properties • Search Layouts Designing Applications on Force.com – IV • Workflows o Introducing Workflow Rules and work flow actions ? Email Alerts – Email templates ? Tasks ? Field Updates – Queues and Time Dependent Workflow Actions Designing Applications on Force.com – V • Creating an approval Process o Create an Email template for approvals o Create an Approval Process o Create a Custom Profile o Create User o Test the Approval Process Reports • Introducing Reports and Custom Reports • Create a tabular Report • Create a Summary Report – Adding Summary fields and adding Columns and Filters • Create Matrix Report • Exporting Reports • Dashboards – Creating and Editing Dashboards, Adding Dashboard SnapShots to Home Page, Creating Additional Reports • Creating Custom Report Types Sharing and Security data – I • Creating User Accounts • Controlling Access to Data • Controlling Access to Objects o Introducing Profiles o Standard Profiles o Custom Profiles • Controlling Access to Fields o Introducing Filed Level Security o Accessing Field-Level Security Settings Sharing and Security data – II • Controlling Access to Records o Introducing Organization-Wide Defaults o Introducing Role Hierarchies o Company Roles and Profiles o Sharing Rules o Manual Sharing Sharing and Security data – III • Displaying Field values and Page Layouts according to Profiles – • Overriding Sharing with Object Level Permissions • Administration Groups – Managing Groups(Public and Personal) Sharing and Security data – IV • Login History • Password Policies • User session Settings • Set Trusted Ip range Administration Setup –Email administration • Email Administration o Testing Deliverability o Deliverability Settings o Setting Organization-Wide addresses o Compliance BCC o Setting Enail Footers Company Profile and Monitoring • Editing Company Information • Settings Fiscal Year • Settings Business Hours and Holis • Language Settings • Debug Logs • Email Log files Managing data – I • Importing data to Salesforce Admin.com from external Sources • Import Custom objects • Data Export • Mass Transfer Records • Mass Delete Records • Mass Trnasfer Approval • Mass Update addresses Managing data – II • Data Loader o Data loader Overview

Years of Experience in Salesforce Developer Training

2

Teaching Experience in detail in Salesforce Developer Training

Overview of Apex Apex Language basics • Variables • Operators • Arrays and Collections • Control Logic • Understanding Governor Limits Introducing the Force.com IDE • Installation • Force.com Prespective • Force.com Projects • Problems view • Schema Explorer • Apex Test Runner View • Execute Anonymous View Database Integration in Apex • Database Records as objects • Database Queries – SOQL(Query results, Relationships, Filtering) • Persisting Database Records – DML(Insert, Update, Upsert, Delete, UnDelete • Database Triggers – Trigger Definition, Batch Processing, Error Handling, Governor Limits) • Database Security in Apex Debugging and Testing • Debugging o Viewing Logs o Logging o Handling Uncaught Exceptions o Understanding Execution Governors and Limits o Using Governor Limit Email Warnings • Testing o Understanding Testing in Apex ? Why Test Apex? ? What to Test in Apex o Unit Testing Apex ? Isolation of Test Data from OrganizationData in Unit Tests ? Using the runAs Method ? Using Limits, startTest, and stopTest ? Adding SOSL Queries to Unit Tests o Running Unit Test Methods o Testing Best Practices o Testing Example Advanced Business Logic – I • SOQL o Inner and Outer Join o Semi- Join and Anti Join o Multi- Select Picklists • Transaction Processing o DML Databasse Methods o points o Record Locking Designing Advanced Business Logic – II • Apex Managed Sharing o Sharing Objects o Creating Sharing Rules in Apex • Sending and Receiving Email o Sending Email – SingleEmailMessage, SingleEmailMessage with Template and MassEmailMessage o Receiving Email • Dynamic Apex – Dynamic Database queries, Schema Meta data Introduction to visualForce – I • Introducing Visualforce and the MVC model • VisualForce Controllers o Standard Controller ? Associating a Standard Controllerwith a Visualforce Page ? Accessing Data with a Standard Controller ? Using Standard Controller Actions ? Validation Rules and Standard Controllers ? Styling Pages that Use Standard Controllers ? Checking for Object Accessibility • Standard List Controller o Associating a Standard List Controller with a Visualforce Page o Accessing Data with List Controllers o Using Standard List Controller Actions o Pagination with a List Controller o Using List Views with Standard List Controllers o Editing Records with List Controllers • Custom Controller • Controller Extensions Introduction to visualForce – II • View Components o View Component Basics o Data Components o Action Components o Force.com Styles Components o Force.com User Interface Components o Using Static Resources ? Creating a Static Resource ? Referencing a Static Resource in Visualforce Markup Introduction to visualForce – II • Visualforce and the Native user Interface o Standard Pages o Standard Buttons o Page layouts o Custom buttons and links o Custom tabs • VisualForce in Production o Security o Error Handling o Governor Limits o Unit tests • Overriding Buttons, Links,and Tabs with Visualforce o Overriding Tabs Using a Standard ListController o Defining Custom Buttons and Links for Visualforce o Adding Custom List Buttons using StandardList Controllers o Displaying Record Types Advanced User Interfaces – I • Asynchronous Actions o Partial Page Refresh o Action as Java Script Function o Action as Timed Event o Action as Javascript Event o Indication Action Status • Modular VisualForce o Static Resources o Inclusion o Composition o Custom VisualForce Components Advanced User Interfaces – II • Extending VisualForce o Using JavaScript Libraries o Adobe Files and VisualForce o Force.com Sites • Samples o Examples ? Creating Your First Custom Controller ? Creating a Custom Controller Class ? Defining Getter Methods ? Defining Action Methods ? Defining Navigation Methods Integrating Email with Visualforce • Sending an Email with Visualforce o Creating a Custom Controller with theMessaging Class o Creating an Email Attachment o Visualforce Email Templates • Creating a Visualforce Email Template o Using a Custom Stylesheet in a Visualforce Email Template o Adding Attachments o Using Custom Controllers within Visualforce Email Templates Integration