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Navpreet K. BBA Tuition trainer in Chandigarh

Navpreet K.

MBA (H.R)

Sector-67 Mohali, Chandigarh, India - 160062.

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Overview

CAREER HISTORY:

2011 AAR PEE Service Station

Sep’11 CUSTOMER SERVICE MANAGER (Part time)

Responsibilities and achievements:

Accomplishing customer service human resource objectives by recruiting, selecting,orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees;communicating job expectations; planning, monitoring, appraising, and reviewing job

contributions; planning and reviewing compensation actions; enforcing policies and procedures.

· Achieve customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system
improvements; implementing change.

· Meeting customer service financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions etc.

2010 – 2011 ACADEMIC COLLEGE OF LONDON, U.K

Nov’10 – August’11 LECTURER

Responsibilities and achievements:

· To contribute to teaching Business Strategy and Human Resource Management at

undergraduate(Level 5) and (level7) postgraduate levels through: Design, preparation and

development of Module teaching material, Delivery of Modules through lectures, seminars,Assessing Modules which includes setting and marking assignments.

· Give advice and guidance to students to support their academic progress.

2010 – 2010 2 SISTERS, U.K

Sep’10 – Oct’10 ADMINISTRATOR (One month Contract)

Responsibilities and achievements:

· Accurately and efficiently data process information onto the time and attendance systems on a daily basis.

· Regularly communicate with all employees, Line Supervisors and Supervisors to ensure effective management of time and attendance system.

· Work in partnership with the HR team to report any changes and Absenteeism review & taking notes in case of any dispute on the Site.

· To collate and distribute the daily costing for the Site to the Site Finance team.

· Data input and collating of new starters, leavers and transfers, making the necessary changes to the database.

· Translating English in Punjabi, Hindi and Urdu.

2007 – 2009 NEW HORIZONS, Computer Learning Centre

Jan’07 – Sep’09 BRANCH MANAGER

Responsibilities and achievements:

· Direct the overall operations of the centre as well as supervise and develop the Sales

Department’s personnel to ensure a highly motivated and efficient staff.

· Monitor sales trend, recommend new products and marketing strategies as appropriate for achieving sales and collections goals

· Responsible for scheduling instructors, classrooms and resources necessary to deliver

training.

· Recruiting and Conducting Seminars in Universities and Colleges in order to capture target market. responsible for sales, training, placements accounts & administrative work at centre level

· Centre profitability, revenue generation based on student enrollments

· Implementations of systems & processes, people management and MIS.

· Responsible for customer acquisition through various marketing activities, developing relationship and co-ordination with school, colleges and coaching centers in the territory.

2005 – 2006 CAREER MAKERS

June’05 – Dec’06 IELTS - TRAINER

Responsibilities and achievements:

· To train students in all 4 skills: listening, reading, writing and speaking including grammar and pronunciation for the IELTS

· Conduct group discussions, role plays and other interactive sessions

· Preparation of appropriate materials for their study.

· Special training for embassy interviews.

· Conducting presentations in colleges for spoken English and soft skill development,

Interview and Group discussions.

2005 – 2005 INVEST TODAY(KIDS MAGAZENE)

Feb’05 – May’05 Event Organizer and Team coordinator

Responsibilities and achievements:

· Producing detailed proposals for events (e.g. timelines, venues, suppliers, legal obligations,

staffing and budgets)

· Post-event evaluation (including data entry and analysis and producing report.

· Coordinating teams of individuals and their progress analysis.

2003 – 2004 AIRTEL

Oct’03 – Oct’04 Call Centre Executive

Responsibilities and achievements:

· Answer phones professionally and respond to customer inquiries and handle and resolve customer complaints.

· Identify and escalate priority issues

· Complete call logs and call reports.

Oct’03 – Mar’04 Team - Leader

Responsibilities and achievements:

· Monitoring, organizing, and coaching team on a day-to-day basis.

· Handling escalated calls, complaints, questions, and queries as necessary.

· Carrying out team meetings and actively participating in the monthly and weekly meetings.

· Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the targets.

Address

Sector-67 Mohali, Chandigarh, India - 160062

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Teaches

BBA Tuition

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in BBA Tuition

13

BBA Subject

Marketing

Taught in School or College

Yes

IELTS Coaching classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in IELTS Coaching classes

13

Experience in taking IELTS exam

Yes

Background

Working Professional

Awards and Recognition

Yes

MBA Entrance Coaching classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in MBA Entrance Coaching classes

13

Reviews

No Reviews yet!

FAQs

1. Which BBA subjects do you tutor for?

Marketing

2. Do you have any prior teaching experience?

Yes

3. Which classes do you teach?

I teach BBA Tuition, IELTS Coaching and MBA Entrance Coaching Classes.

4. Do you provide a demo class?

Yes, I provide a free demo class.

5. How many years of experience do you have?

I have been teaching for 13 years.

Teaches

BBA Tuition

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in BBA Tuition

13

BBA Subject

Marketing

Taught in School or College

Yes

IELTS Coaching classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in IELTS Coaching classes

13

Experience in taking IELTS exam

Yes

Background

Working Professional

Awards and Recognition

Yes

MBA Entrance Coaching classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in MBA Entrance Coaching classes

13

No Reviews yet!

Navpreet K. conducts classes in BBA Tuition, IELTS Coaching and MBA Entrance Coaching. Navpreet is located in Sector-67 Mohali, Chandigarh. Navpreet takes Regular Classes- at her Home and Online Classes- via online medium. She has 13 years of teaching experience .

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