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IdentityA certified and competent IT professional with 9 years of experience in placing, design, implementation, delivery and migrating of Microsoft messaging and productivity infrastructure. I have proven ability and expertise in Microsoft Exchange Server (2007-2016), Office 365 Hybrid, Skype for Business 2015, MS Teams, Azure AD and Windows Active Directory along with solid understanding of MDM and MAM solution (MS Intune). I have worked with MNCs and a couple of Microsoft gold partners where my role was to work as a Technical architect for solutioning and assist the mid-sized clients to adopt new features and technology by empowering their in-house IT support team via various technical engagements.
Created and delivered the training modules based on the needs of the company and participants (the training modules and curriculum is focused on the target audience based on their level, for example, fresher and entry-level help desk, IT analyst and technical professionals or mid-level/senior support and administrators for the maximum benefits and ROI).
Conducted user adoption sessions on Microsoft Active Directory, AzureAD, Microsoft Exchange Server, Office 365 and Microsoft 365 suite for inhouse and client IT Support teams.
Help to build and setup lab / Dev infrastructure in POC & testing scenarios.
Cover the key topics including, fundamentals, planning and recommendations/best practices, High availability, Disaster recovery concepts and features in practical sessions.
