Avishek Dasgupta

Process Automation Specialist (Profession: Reporting Analysis & Planning) –Management Consultant Role with blended experience in Contract Management, MI Reporting, Market Research, Freelance Content Writing & Proof Editing, Customer Relations & Executive Assistant roles

SUMMARY OF EXCELLENCE (IN OPERATIONS & BI)
PROFESSIONAL OVERVIEW
15 years of corporate experience in Business Transformation & Analysis (Contract Mgmnt/ Revenue Assurance/ Inventory Mgmnt/ Billing Analysis/ Quality analysis/ MI Reporting/ Project Mgmnt.), Customer Relations, & Executive/ Administrative Assistant.

British Telecom PLC (Process Automation Specialist –CDSS Transformation) (1st January 2016-till date)

Handle Transformation & Automation Projects end to end including Project Scope Documentation, Stakeholder Identification, Objective Identification, Project Plan Identification, Benefit Realization, defining RACI, & Process Maps, managing calls with SMT (Heads of Due Diligence/ Workforce and Demand Mgmt., GM Global SRO, CFO).
Captured 150K GBP of Benefit within 1st 2 Financial Quarters from a Team Target of 250K GBP Annual
Successfully completed 6? Green Belt certification and became “BQF certified Six Sigma Green Belt”
Successfully completed 5 projects with benefit realization of 170K GBP within the 1st 4 months in the new role:
Project 1: Cost Assurance
•Savings: Time –232 minutes monthly
Project 2: Financial Reporting AMEA
•Savings: FTE –0.70 monthly
Project 3: Carillion Automation